Heartfelt Solutions for Seniors, Inc. - Your Personal Assistant – Providing Senior Care in the Chicago Metro Area.
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Email: info@HeartfeltSolutions.net
Phone: 708-467-0499
Fax: 708-467-0157
Agency Brochure
Advocate with Health Professionals to Ensure Maximum Care and Communication
Accompany Clients on Appointments to Facilitate Communication
Senior care services in Chicago metro area

"Drugs don't work in patients who don't take them."

C. Everett Koop, MD

Senior non-medical care in Chicagoland

"Health Literacy is a person's ability to obtain, process, and understand basic health information and services so he or she can make appropriate health decisions.

Health literacy trumps age, ethnicity, and socio-economic status as a predictor of mortality" i
Senior care in Chicago area
  • Take detailed notes
  • Prompt client in an empowering manner
  • Request translation of medical jargon
  • Confirm that client understands
  • Provide emotional support as needed
  • Review what transpired with client
Provide Daily Phone Check-ins

Follow Through on Doctor's Care Plan including:

  • Scheduling subsequent appointments
  • Filling prescriptions
Navigate the Medical System in the Hospital to Ensure the
Best Care by:
  • Providing prescription, allergy and medical condition/history
    information in the Emergency Room
  • Gathering information from doctors and nurses
  • Advocating on behalf of the client with doctors and nurses
  • Transporting personal items from home
  • Contacting significant others

Ensure Follow Through on Hospital Discharge Plan

Manage Doctor's Appointments including:

  • Scheduling visits
  • Arranging transportation
  • Creating appointment reminders

Generate Detailed List of Medications

Create List of Pertinent Physician Information

Oversee Prescription Ordering and Delivery

Act as Power of Attorney for Health Care

i Preventing Medication-Related Problems: Targeting Sustainability in a Complex Adaptive System. Presented at ASA/NCOA Conference March 15 2010 - Chicago, IL by Koffend, Koffend and Roush.

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