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OUR
HEALTH ADVOCACY SERVICES |
| Advocate
with Health Professionals to Ensure
Maximum Care and Communication |
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| Accompany
Clients on Appointments to Facilitate Communication |
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"Drugs
don't work in patients who don't take them."
C.
Everett Koop, MD
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"Health
Literacy is a person's ability to obtain,
process, and understand basic health information
and services so he or she can make appropriate
health decisions.
Health
literacy trumps age, ethnicity, and socio-economic
status as a predictor of mortality"
i |
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- Take
detailed notes
- Prompt
client in an empowering manner
- Request
translation of medical jargon
- Confirm
that client understands
- Provide
emotional support as needed
- Review
what transpired with client
Provide
Daily Phone Check-ins
Follow
Through on Doctor's Care Plan including:
- Scheduling
subsequent appointments
- Filling
prescriptions
Navigate
the Medical System in the Hospital to Ensure the |
Best Care by:
- Gathering
information from doctors and nurses
- Advocating
on behalf of the client with doctors and nurses
- Transporting
personal items from home
- Contacting
significant others
Ensure
Follow Through on Hospital Discharge Plan
Manage
Doctor's Appointments including:
- Scheduling
visits
- Arranging
transportation
- Creating
appointment reminders
Generate
Detailed List of Medications
Create
List of Pertinent Physician Information
Oversee
Prescription Ordering and Delivery
Act as Power of Attorney for Health Care |
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i Preventing
Medication-Related Problems: Targeting Sustainability in a Complex
Adaptive System. Presented at ASA/NCOA Conference March 15 2010
- Chicago, IL by Koffend, Koffend and Roush. |
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